FAQ

ANSWER: See our tips for cleaning plated goods

ANSWER: Chrome burn happens when plating is applied with a higher current than necessary or usual. Sometimes it’s accidental or design fault related, however sometimes the plater will DELIBERATELY chrome burn an item to ensure adequate throw and coverage of chrome plating into all the areas of the item. It is quite common for awkward shapes to be chrome burned in the plating process. The chrome burn itself is whitish in color (appears cloudy). In restoration we incorporate extra polishing in the process to remove any chrome burn. After polishing you would never know the difference and of course you will have a better plating job as the high current has helped to cover the low points and recessed areas. See this video for a demo of removing chrome burn

ANSWER: For regular work of reasonable volumes we aim to deliver within 1-5 business days, depending on your process requirements.

ANSWER: Unless you have had plating or polishing work done elsewhere you possibly won’t know the difference but we like to think our quality speaks for itself.  (Actually alot of our customers tell us our work is of exceptional quality, compared to their other experiences). But don’t take our word for it – ask around in manufacturing or automotive restoration circles, or chat rooms.  We are confident you will hear good reports about the quality of our work, and our service.

ANSWER: Like all types of parts, it is difficult to provide an estimate without seeing and assessing your actual parts. A typical answer to this particular question (re wheels) is that the cost could be in the ball park of approximately $250 – $500 per wheel depending on shape, size and condition of the wheels. Of course that is a big “window” but you’ll get a closer idea of price once we have seen your wheels. Wheels are stripped and polished prior to (and often between) plating processes. They are then plated using the ‘triple chrome’ plating method involving “layers” of copper, then nickel, then chrome plating.

ANSWER: We prefer not to provide a manufacturing or production quotation without seeing and assessing your actual parts and/or technical drawings of them. On the page A phone call or email to one of our commercial customer reps may provide you with a rough estimate if you’re after a quick answer.

ANSWER: Yes, we do small jobs, one-offs and production volumes. There is a minimum charge applicable for small jobs.

ANSWER: Yes, please bring your parts to us already dismantled.  We do not accept responsibility for dismantling or re-assembling parts or assemblies. If we receive parts still in a fully assembled state they will be returned to you, or held for your collection and disassembly. We process many, many parts of different types and complexity.  There are risks of damage involved when separating old, used, corroded or complex metal articles. 

ANSWER: Yes we can chrome plate old plastic parts as well as some other plastic parts. A Class has developed a range of custom processes including various methods for treating and plating plastic parts successfully. With well over 20 years in business and being one of the most diverse finishing companies in Australia, we have amassed a great deal of knowledge and experience in plating, polishing and restoration and can usually find a solution to any surface finishing need.

ANSWER: The average restoration job of a few car or motorcycle parts will generally take about 3-4 weeks for us to process. This time-frame can vary depending on other jobs we have at the time as well as any complications in your job, or jobs ahead of yours. Large jobs (e.g. Bumpers or severely deteriorated larger items) can sometimes take several weeks longer, depending also on any repairs or dent-knocking required.
(For information of other readers – silverware and brassware will usually take a similar amount of time: 2-4 weeks, jewellery is usually completed within 2 weeks.)